My property has been damaged. What should I do first?
First, ensure the safety of yourself, your family, and your property. After that, contact your insurance company. We work for you to secure your property, clean up the structure, remove any debris or damaged contents, and rebuild or repair the structure as necessary.
What areas do you serve?
South Carolina and North Carolina.
Are you compliant with all certifications, training and regulations?
Yes, we pride ourselves on maintaining the most up-to-date training and certifications available. We follow the standard of care of Clean Trust (IICRC.org), an industry organization that establishes standards for our industry. Our staff is certified in water damage restoration, smoke and fire restoration, and mold remediation. We are also certified with South Carolina as Lead Paint Restorers.
Are you licensed and insured?
Yes. We are a licensed General Contractor in the state of North and South Carolina and fully insured. Always insist on both licensing and insurance to ensure you have a fully qualified contractor.
Network Restoration is an Unlimited Licensed General Contractor
Do you provide estimates?
Yes. We provide estimates and consultations.
Do you provide reconstruction services for properties not affected by disaster?
Yes, we are a full-service, unlimited, commercial and residential construction company. We provide full repair and reconstruction
How soon can you respond to a disaster?
We are available 24/7/365 to respond to any emergency situation. Whether working with your insurance carrier or directly with you, we will immediately try to minimize damage and inconvenience to you or your business.
At what point after a disaster do I contact you for services?
While you should call your insurance company as soon as possible, it is your responsibility to protect your property and minimize damage in an emergency. Call us immediately to help with board-up, tarping your roof, extracting water, drying and content preservation.
How do you work with my insurance company?
We can work directly with your insurance company to agree upon the scope of work for repairs/restoration. We have worked with most insurance carriers and are experienced at helping you get through the process and move forward with repairs.
Are the products you use safe for my Family and Pets?
Most products used for standard cleaning and drying are 100% natural, and are safe for your family and pets. Please alert us of any special request. SDS is available upon request.